What the chat is for

Use chat when a question benefits from a short exchange: a CLI command, an unfamiliar runtime error, or a quick design check. Longer investigations belong in the forum so the solution remains searchable.

Ask a useful question

  • Include the Apex command or API call you ran.
  • Share the relevant error message and deployment ID.
  • Remove secrets, tokens, personal data, and customer records before posting logs.
  • Describe the expected behavior as well as the observed behavior.

Keep production incidents controlled

Community chat is not a replacement for the incident channel or support process. Do not paste customer credentials or sensitive production data into a public conversation.

Need a durable answer?

Move architectural questions and solved incidents into the forum so future teams can find them.

Open the forum guide